Managing Venue Bookings

This guide covers the booking request workflow from receiving inquiries to confirming reservations.

Booking Request Workflow

1. New Request

When an organizer submits a booking request, you'll see it in Company > Venues > [Venue] > Bookings. Each request includes:

• Requested dates and times
• Expected attendance
• Special requirements
• Contact information

2. Review & Respond

You have several options:

• Send Quote — Provide pricing details with line-item breakdown
• Request Info — Ask clarifying questions via the message thread
• Decline — Decline with a reason (dates unavailable, capacity mismatch, etc.)

3. Quote Negotiation

• Send a detailed quote with pricing breakdown
• The organizer can accept, request changes, or cancel
• You can send revised quotes as needed

4. Confirmation

Once the organizer accepts your quote:

• Click Confirm Booking to finalize
• The dates are automatically blocked on your availability calendar
• Both parties receive confirmation notifications

5. Completion

After the event concludes, mark the booking as Complete.

Availability Calendar

Keep your calendar up to date to:

• Prevent double bookings
• Show organizers your real-time availability
• Automatically decline requests for blocked dates

Communication Tips

• Respond to requests within 24 hours
• Use the built-in messaging thread for all communication
• Be transparent about pricing and any additional fees
• Upload relevant documents (contracts, layouts) to the thread